As part of a service we can offer to re-finish your watch. Like the service to the movement this is equally as important, as its what you see when you wear your timepiece. We have all the equipment needed to polish and grain, your watch case and bracelet back to how it was when you bought it*.
We do understand that sometimes this is not wanted or required for some customers, for example some antique watches you wouldn't want to make look like a new watch, but this is always your choice.
While we will endeavor to restore your watch, in some cases, replacement parts maybe needed. Some damaged bezels will have to be replaced once they have been deemed beyond repair, and in such cases, you will be informed before hand.
*The quality of the restoration depends on the condition in which the watch arrived. Some highly damaged watches will be beyond a full restoration, and as such will only be offered a polish.